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  1. CaesarsOnline.com
  2. General Questions

General Questions

  • How can I add Favorites?
  • When will Caesars Casino & Sportsbook be available on iOS?
  • When will the casino games be available?
  • What bonuses and promotions do you have on Caesars Casino & Sportsbook?
  • What happens if I cancel/forfeit a bonus?
  • Do I Have To Be In Pennsylvania To Play For Real Money?
  • How to Enable Pop-Ups?
  • What is the minimum deposit?
  • Why do you need the last four numbers of my social security number?
  • Forgotten password?
  • How do I unlock my account?
  • Why doesn’t registration work?
  • Can I play on my mobile device?
  • Is this site safe?
  • What is the security question from registration used for?
  • How do I speak with a live person for assistance?
  • How can I view my Win/Loss statement?
  • Do I have to download anything to my mobile to play?
  • How to upload a document to my CaesarsOnline.com account for verification?
  • Can I play from a pre-paid mobile phone?
  • What are the password requirements for Caesars Casino & Sportsbook?
  • I have a question about Harrah’s Philadelphia?
  • How do I update my email address?
  • Can I register an account and make a deposit if I'm outside of Pennsylvania?
  • How to install the CaesarsOnline.com Real Money Gaming Android App?
  • What is Strong Authentication?
  • How do I update my phone number?
  • Where can I get a copy of all my tax forms?
  • How to change my password?
  • How do you ensure that games remain fair at Caesars Casino & Sports?
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Must be 21 or older to gamble. Know When To Stop Before You Start.®
If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537)